Self-excluding from Kingdom Casino and each Softon sister
To exclude yourself from Kingdom Casino, email its support from the address your account is registered to. The exclusion starts once the casino confirms it by email, and it then runs its full length, with no shortening or cancelling. That request goes to Kingdom Casino, and none of the documents read says it reaches Betzter, Smash or any other Softon brand, so email each one you’ve joined, and let blocking software keep the rest off your devices.
All ten brands sit on Softon LTD’s Anjouan licence, ALSI-202409012-FI1, listed as valid to 6 September 2027 when the register was read on 5 October 2026. The nine sets of terms read bar players in the United Kingdom.
Who can you talk to today?
Private, free and answered at every hour.
0808 8020 133National Gambling Helpline, run by GamCare, for anyone in England or Scotlandby phone or online chat, every day of the year
NHS gambling helpline for Wales0808 2819 265Wales · NHS, open round the clock; adults can refer themselves for treatment on 0300 0859 464
Sources: GamCare, operator of the National Gambling Helpline; NHS Wales (Betsi Cadwaladr University Health Board): the all-Wales gambling helpline.
What blocks gambling sites on your own devices?
Blocking software such as Gamban or BetBlocker works on the device itself, blocking known gambling sites wherever they’re licensed. Put it on every device you use, and set it up before a bad evening rather than during one.
How does GAMSTOP work?
GAMSTOP is a free self-exclusion service. You register once, and it blocks your access to accounts on the gambling websites and apps that take part in it. GAMSTOP’s own pages note that many people who use it also install blocking software or get advice from specialist support services, and the two routes above work alongside it.
Is closing the account as strong as excluding?
No. Kingdom Casino’s terms call a closure permanent, then set it at 30 days, after which you may ask for the account back. Whichever you ask for, at Kingdom Casino or at a sister, keep every confirmation email that comes back.
How do you keep a self-exclusion in place?
A roll of connected casinos can look like a door back in once you have blocked yourself. If an exclusion is what sent you searching for Kingdom Casino, ask each casino where you hold an account to exclude you too, keep blocking software on your devices, and call one of the numbers above.
Which small steps make gambling harder?
- Let one person close to you know what you are attempting; a slip is harder to hide once someone else knows the plan.
- Delete stored card details and e-wallet logins from every betting site and app.
- Fix a spend and a time limit before you start, and walk away at whichever comes first.
Sources: Kingdom Casino terms and conditions (archived 3 May 2026); Anjouan Gaming licence register, Softon Ltd’s row (read 5 October 2026); GAMSTOP homepage; GAMSTOP terms of use.